The Principles of Operational Excellence [Infographic]

Published on:

June 17, 2021

Infographic of The Principles of Operational Excellence
The Principles of Operational Excellence Infographic
The Principles of Operational Excellence Infographic

The Principles of Operational Excellence [Infographic]

All companies should strive for operational excellence by using the following principles.

1. Respect for Employees

Employees who say there's a low level of respect between colleagues are 26% more likely to quit their jobs, while 61% say trust is very important for their job satisfaction.

2. Focus on Value Streams

A value stream can be defined as the process that creates what your customers are willing to pay for. For example, manufacturing a product, fulfilling an order or delivering a professional service.

3. Think Systemically

Credited as the father of systemic thinking, Professor Russell Ackoff defines systemic thinking as thinking about the whole system and the interconnectedness of different aspects of business.

4. Embrace Continuous Improvement

Continuous improvement involves companies always developing, evolving and improving their processes, services, products and so on. This is achieved through continual review, analysis and planning.

5. Encourage Collaboration

Employees spend 50% more time involved in collaborative work and online collaboration tools can increase workplace productivity by up to 30%.

6. Standardise Wherever Possible

Standardisation improves quality and increases business productivity, ultimately increasing profitability.

7. Build Your People, Suppliers and Partners

Businesses are built on people and connections. Continuously growing your connections allows your business to grow and improve.

Awardaroo helps businesses reach operational excellence with our one of a kind business improvement programme.

Paul Freudenberg - Awardaroo!

About Paul Freudenberg

Paul Freudenberg is a business productivity coach and consultant with a focus on operational excellence delivering improved profitability and business performance, and Founder of Awardaroo in 2005. Paul has set the mission of Awardaroo to help increase the business productivity of 10M businesses one behaviour at a time to amplify profitability, create a greener planet and build a better world by 2030. Connect on LinkedIn


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