Case Studies

Awardaroo conversational intelligence has opened my eyes to how we can improve our customer service and sales.

Awardaroo conversational intelligence is an extremely useful and beneficial tool.

Awardaroo has helped us improve customer satisfaction levels more generally not just improve call outcomes and take more bookings.

When I first saw Awardaroo's telephone skills training with their conversational intelligence I thought it would be invaluable, I would stand by that view.

We can genuinely see a real return on our investment with a strategy covering sales pipeline, average order value and market penetration. Awardaroo! is a breathe of fresh air. Awardaroo have worked with us to put money in our bank account.

I would highly recommend Awardaroo to anyone running a business where personal interaction with customers is important and where they want to improve that engagement in a meaningful and effective way.

I can highly recommend Awardaroo for their business coaching skills as it goes well beyond what was originally expected. They care about our Business, they have improved staff engagement, raised our service levels, and improved enquiry levels.

Awardaroo has helped Space Station Self Storage deliver substantial growth for over five years .. and helped us develop systems and processes to make our sales and marketing much more efficient and transparent.

The eCoaching has helped us to recognise more opportunities on the calls, we are much more aware now of how a call can be managed more profitably.

Using Awardaroo contributed to us winning the ‘Best Estate Agent Guide 2018 – Exceptional’. The staff that engaged with the service really saw the benefits in improved call outcomes.