Stay a cut above the rest with our salon business operating system. We’ll help your salon gain a greater market share locally, increase your customer retention rate and increase your productivity. So you can focus on doing what you love instead.
We know that your customer retention rate is vital to your business’s success, alongside your creative and talented staff. Your interactions with your customers are the difference between your business surviving and thriving.
That’s why our business operating system focuses on improving your productivity. We don’t want to change what makes your business unique, instead we want to perfect it.
We do this by helping you learn how to flawlessly execute your unique way of working. This sets you apart from the competition and increases your customer retention rate through great customer interactions. Better still, our business productivity solutions ensure your business is striving towards operational excellence long-term.
It’s estimated that a shocking 8 out of 10 salons will close down within the first 18 months of opening their business. There’s many reasons why this happens, but one of the most common reasons is a lack of business strategy.
Your business is dependent on operational excellence, great customer service and the skill of your staff. If you’re missing one key ingredient or long-term vision, your business will struggle.
We know a huge part of the success of any salon comes down to its staff. That’s why part of our coaching focuses on implementing a new organisational structure for your business. Far removed from the old command and control management style, we empower your staff to share the ideas, innovations and solutions to help your business thrive. This change in workplace culture increases engagement, positivity and motivation across your business, allowing for better customer service.
Our salon business productivity plan lets you set clear goals. We help bring consistency to your business and service, to ensure you deliver outstanding customer experiences so your customers can’t wait to come back again.
Find out how you can improve your business performance and profitability today. Learn how to improve profitability and create a healthier planet and why the clock is ticking on taking action.WATCH VIDEO