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Business Operations Consulting

Improve your internal business operations to create more value with improved client operations, business processes and management systems.

Operational Excellence and Efficiency

Creating a culture of problem-solving, teamwork and strong leadership drives continual improvement in an organisation. This requires a business operations framework and methodology to guide the decisions needed to achieve rapid growth and sustain a market leading position.

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Create Rapid Growth and Sustain a Market Leading Position

Operational excellence improves alignment across all functions. It improves time management, develops effective leadership skills and creates the right staff behaviours for rapid growth and for sustaining a market-leading position. From the back office to your customers' front door, Awardaroo can help you transform your business operations to maximise all opportunities and so create more value and develop a stronger competitive advantage.

12 Essential Telephone Behaviours

Welcoming

Engaging

Competent

Listening

Helpful

Responsive

Empathetic

Curious

Positive

Thankful

Polite

Productive

Business Operating Model Transformation

Business operating model transformation doesn’t need to be complex. With our extensive experience in change management, we identify opportunities to improve your business operating model to help you achieve your goals and meet future challenges.

Awardaroo has helped us improve customer satisfaction levels more generally not just improve call outcomes and take more bookings.
Mark Rogers, General Manager
Langstone Cliff Hotel
When I first saw Awardaroo I thought it would be invaluable, I would stand by that view.
Andrew MacLachlan, General Manager
Best Western Hotel, Reading

Service Innovation and Development

Service innovation and development allows you to “out operate” your competitors. Businesses achieve this by creating more compelling services and products to develop a unique competitive advantage. Our business operations consulting can help your business develop new ways of working, with an improved working environment and lower costs.

Take the guesswork out of business growth

Find out how we can help improve your business performance and profitability today. Book a 45min call to discuss how internal growth can help transform your business one behaviour at a time.

GET STARTED TODAY
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