The ultimate guide to call answering

Enter your details to download The Ultimate Guide to Call Answering. It can open up many doors to improved business performance.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Customer Satisfaction Surveys

Drive performance with customer feedback surveys

Drive performance with customer feedback surveys

Customer feedback and satisfaction surveys are essential to evolving your business. Become a customer-centric business and evolve your customer service to give your business the competitive edge.

Customer Satisfaction Surveys

Why Use Customer Service Satisfaction Surveys

Many businesses are aware that it costs 6 times more to acquire a new customer than to keep an existing one. 

In a digital world, the lines between marketing, sales and customer service are becoming blurred. New sales start with great customer service, customer service drives marketing and sales converts the lead. Your customer is in the centre of it all. 

Becoming a customer-centric business allows you to drive business performance based on the feedback of those who matter most — your customers.

Customer Service Satisfaction Surveys
Improve Customer Experience

Improve Customer Experience

You can use feedback from customer satisfaction surveys to understand your customers at every touch point. Analysing this data brings valuable and actionable insights. 

Improving the customer experience through feedback increases customer retention and loyalty. This in turn, can increase brand awareness and trust. 

Feedback can be used to find trends, understand pain points and anticipate future needs. We create custom customer satisfaction surveys to give you actionable data to takeyour business performance to the next level.

Testimonials

Awardaroo has helped us improve customer satisfaction levels more generally not just improve call outcomes and take more bookings.
Mark Rogers, General Manager
Langstone Cliff Hotel
When I first saw Awardaroo's telephone skills training with their conversational intelligence I thought it would be invaluable, I would stand by that view.
Andrew MacLachlan, General Manager
Best Western Hotel, Reading

Benefits of Customer Satisfaction Surveys

●     Improve your service or product
●     Improve communications with customers
●     Discover new sales opportunities
●     Highlight weaknesses in your business processes
●     Enhance employee engagement with feedback

Benefits of Customer Satisfaction Surveys
Benefits of Customer Satisfaction Surveys

Benefits of Customer Satisfaction Surveys

●     Improve your service or product
●     Improve communications with customers
●     Discover new sales opportunities
●     Highlight weaknesses in your business processes
●     Enhance employee engagement with feedback

Improve business execution and amplify profits by 30% in the next 6 months.

Find out how you can improve your business performance and profitability today. Book a complimentary 45-minute strategy call to see how internal growth can help transform your business one behaviour at a time, create a greener planet and build a better world. Be part of a global solution, not part of the global problem.

INITIATE PROFIT AMPLIFICATION
improve business execution by 30%