The ultimate guide to call answering

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NPS Employee Engagement Surveys

Employee Engagement Surveys

Employee Engagement Surveys

Turn insights into actionable business changes with our expert employee engagement surveys from the productivity experts.

Employee Engagement Surveys

Drive positive culture change

Your staff deliver your service through your processes and technology. They also talk about your company with their family and friends. It could be argued that staff satisfaction matters more than your customer satisfaction, as your staff’s behaviour drives the success of your customer interactions.

Knowing what makes your employees tick can help you figure out where to make positive changes to your company culture. Ultimately, creating a more cohesive and valuable workplace for your staff and your customers.

Drive positive culture change
Employee Engagement Surveys

Benefits of Employee Engagement Surveys

If you have a serious case of staff churn, employee engagement surveys will help you figure out why, so you can resolve the issues and keep on your best employees.

Employee opinion surveys can help you better understand your company’s culture and how it may be impacting on morale. They can also help you identify internal staffing issues and negative hotspots across the business. 

If staff are leaving to join a competitor, our surveys can also help you gain competitor insights and market insights to allow you to improve your recruitment practices. 

Overall, understanding your staff through employee engagement surveys ensures you keep your best employees long-term to help your business succeed.


Awardaroo has helped us improve customer satisfaction levels more generally not just improve call outcomes and take more bookings.
Mark Rogers, General Manager
Langstone Cliff Hotel
When I first saw Awardaroo's telephone skills training with their conversational intelligence I thought it would be invaluable, I would stand by that view.
Andrew MacLachlan, General Manager
Best Western Hotel, Reading

Happier, healthier staff

Too many businesses focus only on the bottom-line. They put all their energy into customers, sales and profitability. This isn’t to say those areas don’t need attention, but it shouldn’t be at the expense of your staff.

Business will struggle to achieve growth and operational excellence long-term without a rewarding and positive work culture. 

This is because happy, healthy staff are more productive. It’s impossible to have a motivated workforce with passion for the company if they are regularly tired, stressed and generally wishing they weren’t at work. Our employee engagement surveys can help your business increase your productivity by creating meaningful, valuable culture changes your employees will love. 

Happier, healthier staff

Improve business execution and amplify profits by 30% in the next 6 months.

Find out how you can improve your business performance and profitability today. Book a complimentary 45-minute strategy call to see how internal growth can help transform your business one behaviour at a time, create a greener planet and build a better world. Be part of a global solution, not part of the global problem.

improve business execution by 30%