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Our feedback widgets are active. This means when they’re selected, this data is immediately registered with the satisfaction rating for that staff member and that department.
You can also opt in for alert messages to staff members with feedback from the visitor.
Customer feedback, particularly real-time, allows you to praise and motivate employees. You can follow up on positive feedback to help build your online reviews and build trust with your brand.
You can also use your real-time feedback to address issues as they arise, identifying them early and resolving them quickly. All of this helps drive operational excellence within your company.
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