LEARN HOW TO QUICKLY IDENTIFY SOMEBODY'S TYPE TO IMPROVE SALES, SERVICE AND RELATIONSHIPS

Alex Gallifent, Bond Oxborough Phillips Estate Agents, and his team took key behaviour and social skills training.

Andrew Goddard, Head of Client Services, Kinleigh Folkard & Hayward
“I really enjoyed my time with Paul. I have come across personality assessments a couple of times over the years and, while I’ve always seen its potential, Paul’s characterisation of it translates the best into the type of work my teams are doing: we have very little time to make a good first impression and Paul has given us the tools to identify a person's type quickly, in an intuitive way, and adapt how we communicate to each profile. It is destined to improve our results.” Andrew Goddard, Head of Client Services, Kinleigh Folkard & Hayward

Amplify margins, revenue and profits by 20-30% and create better relationships by improving key behaviours.

Key behaviour and business skills training on a live 45-min webinar. Register to be notified of dates.

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ESSENTIAL WEBINAR ON IMPROVING KEY SALES AND SERVICE BEHAVIOURS

Key behaviour and business skills training on a live 45-min webinar.

You can amplify margins, revenue and profits by 20-30% by improving key behaviours and build stronger personal relationships too.

On the webinar, attendees will learn how to:

1) Better understand our own behaviours and those of others
2) Recognise different personalities based on vocal, visual and verbal clues
3) Adapt our behaviours to maximise sales and service outcomes and improve any relationship

Improving communication skills helps in all areas of life, not just in sales and service.
TAKE ME TO IT

Testimonials

Chris Gilmore, Hotel General Manager
Chris Gilmore
Chris Gilmore, Hotel General Manager
Paul's conversation intelligence has opened my eyes to how we can improve our customer service and sales.
Sam Goss, Hotel General Manager
Sam Goss
Sam Goss, Hotel General Manager
Paul's conversation intelligence is an extremely useful and beneficial tool.
Mark Rogers, Hotel General Manager
Mark Rogers
Mark Rogers, Hotel General Manager
Paul has helped us improve customer satisfaction levels more generally not just improve call outcomes and take more bookings.
Andrew MacLachlan, Hotel General Manager
Andrew MacLachlan
Andrew MacLachlan, Hotel General Manager
When I first saw Paul's telephone skills training with their conversation intelligence I thought it would be invaluable, I would stand by that view.
Jon Knight, Interactive Whiteboards Sales Director
Jon Knight
Jon Knight, Interactive Whiteboards Sales Director
We can genuinely see a real return on our investment with a strategy covering sales pipeline, average order value and market penetration. Paul is a breath of fresh air. Paul has worked with us to put money in our bank account.
Mitch Mitchison, Estate Agent General Manager
Mitch Mitchison
Mitch Mitchison, Estate Agent General Manager
I would highly recommend Paul to anyone running a business where personal interaction with customers is important and where they want to improve that engagement in a meaningful and effective way.
Martyn Russell, Estate Agent Owner
Martyn Russell
Martyn Russell, Estate Agent Owner
I can highly recommend Paul for his business coaching skills as it goes well beyond what was originally expected. Paul cares about our Business, they have improved staff engagement, raised our service levels, and improved enquiry levels.
Kevin Prince, Self Storage General Manager
Kevin Prince
Kevin Prince, Self Storage General Manager
Paul has helped Space Station Self Storage deliver substantial growth for over five years .. and helped us develop systems and processes to make our sales and marketing much more efficient and transparent.
Kerry Newstead, Estate Agent Partner
Kerry Newstead
Kerry Newstead, Estate Agent Partner
The coaching has helped us to recognise more opportunities on the calls, we are much more aware now of how a call can be managed more profitably.
Davinder Gharial, Estate Agent Business Owner
Davinder Gharial
Davinder Gharial, Estate Agent Business Owner
Paul contributed to us winning the ‘Best Estate Agent Guide – Exceptional’. The staff that engaged with the service really saw the benefits in improved call outcomes.