Business Coaching for Estate Agents and Letting Agents

Get an edge on the competition with expert business consulting for the estate and lettings industry.

Increase your Estate Agency and Letting Agency business productivity

Whether you’re a property management company, a letting agent or an estate agent, we can help you drive your business productivity to new levels. We’ll increase your revenue and market share with our Estate and Letting agency business operating system.

Business Coaching for Estate Agents and Letting Agents

Estate Agent and Letting Agent Business Operating System

Our estate agent business consultants help you figure how to do what you do now, better. We look at whereyou’re thriving and where you can improve, and use our business productivitytools and solutions to help resolve your roadblocks to success permanently. 

What sets apart a good estate agent from an outstanding estate agent is customer service and operational excellence. We understand this and can help you perfect your customer service processes to ensure every single one of your clients has a positive experience. See BOND OXBOROUGH PHILLIPS Estate Agency case study here.

See Oakfield Estate Agency case study here.

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Operational Excellence for Estate Agents and Letting Agents

Your long-term business success is dependent on delivering outstanding customer service and operational excellence. If your business fails to deliver either, your business will face difficulties over time.  

We know how your employees are integral to your success. They’re the ones who turn leads into sales, viewings into contracts and generally ensure your clients have a memorable experience when dealing with your business. That’s why we believe organisational structures should empower your staff, so ideas can flow freely. We’ll help you implement a better organisational structure, so your employees can share the innovations and ideas that will help your business succeed.

This is a key part of our business productivity strategy, but it’s not all. We’ll set clear, tangible goals for your business, as well as bringing consistency to your brand and service, to ensure you deliver outstanding customer service.

When I first saw Paul's telephone skills training with their conversation intelligence I thought it would be invaluable, I would stand by that view.
Andrew MacLachlan, Hotel General Manager
Best Western Hotel, Reading
Paul has helped us improve customer satisfaction levels more generally not just improve call outcomes and take more bookings.
Mark Rogers, Hotel General Manager
Langstone Cliff Hotel

What Our Business Productivity Plan Delivers

●     More motivated, engaged employees
●     Increased profitability
●     Increased competitive advantage
●     A positive work culture
●     Consistently outstanding customer service
●     Improved business efficiency

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Create Triple Bottom Line Prosperity

Discover strategies to enhance profitability, cultivate a greener and more sustainable business model, and elevate overall well-being.

improve business execution by 30%